If the Synmac owes you a refund due to an overpayment or credit balance, we will issue a refund after our Payment Analyst has verified it. Provided there are no other balances owed to Synmac, we will cancel the payment and refund the amount to you after deducting the bank/cancellation charges within 7 to 10 working days depending on how you made your initial payment.
If client paid two times for one transaction, the one transaction amount will be refunded via same source. We will try our best to refund within 7 to 10 working days.
Once payment has been made or bill generated the amount will not be refund for any reason.